TERMS OF SERVICE

Shipping & Delivery

We proudly ship all orders within 1 - 3 business days of placement.  If an item sells out and becomes back ordered you will be informed of the shipping delay.  

Domestic:
All domestic orders ship USPS priority mail.  Please allow 1-3 business days for 9seed to process and ship orders.  Once orders are processed, customers will receive an email confirming shipping along with a tracking number.  Upon shipment, please allow 1-5 business days to receive.  Please note: 9seed is not responsible for lost or stolen packages. 

USPS domestic priority mail: free

Sales tax is charged on orders shipped within California at the local tax rate.


International:
All international orders ship USPS for a flat rate of $30. To keep costs down, we ship USPS priority mail. As a result, 9seed does not receive tracking numbers and cannot take responsibility for the goods once they leave the United States. Please note that delivery is contingent upon the time it takes to pass through customs. 9seed does not have access to information on how long packages take to pass through customs, so please be patient.

International orders may require additional information and therefore can delay processing. If there are any issues, 9seed will contact customer via email. 

Orders are subject to additional taxes, duties, or custom fees which may be levied once shipment reaches destination country. 9seed is not responsible for any charges imposed by destination country. Customer is responsible for paying any charges for customs clearance. For additional information on these charges, please contact your local customs office.

By law, 9seed must declare all items at their full price and cannot alter the amount to decrease customs fees. 

Payment Policy:
All orders must be paid in full with credit card prior to shipment.  We accept Visa, MasterCard, American Express and Discover.

Contact Us
Email is the most efficient way to get your questions answered regarding orders - please contact us at info@nineseed.com